TCCVM 2002 Annual Report

Learn more about TCCVM's activities and successes in 2002. Please click on the links below to explore different areas of the annual report.

LETTER FROM BOARD CHAIR DALE JOHNSTON

Dear Friends of Twin Cities Community Voice Mail,

Another year has come and gone and Twin Cities Community Voice Mail (TCCVM) continues to fill its unique niche in helping people become independent. The success of our clients is reward to all of us who work to make Twin Cities Community Voice Mail work for them.

Over the past year, we have brought 17 sites into our Greater Minnesota Toll-Free Program. We have grown the Linkages Transition Program for those that have met their initial goals, but still have a way to go. We've continued with Metro-wide Engagement on Shelter and Housing (MESH) to offer the toll-free Metro Shelter Hotline for folks looking for places to sleep each night. And we continue to offer high quality voice messaging service through a wide range of agencies and programs in the Greater Metropolitan Area. On average, 1,700 individuals and families used TCCVM each day of the year.

The Board of Directors continues to provide faithful service to Twin Cities Community Voice Mail. We've initiated a variety of new and interesting ways to raise money that involve the board's time and talent to make them a success.

In the year to come, we must deal with challenging times for our clients as well as major initiatives at TCCVM. Our expansion into Greater Minnesota must be carefully planned and supported. The Metro Hotline and Linkages must be assessed to assure they remain effective in assisting the clients we serve. And we must enroll them on TCCVM. So challenges are there for all of us.

But knowing the dedication of you all, I have no doubts that our coming year will be filled with growth and satisfaction.

As ever,

Dale Johnston, Chair
Board of Directors
Twin Cities Community Voice Mail

2002: THE YEAR IN REVIEW

During a year that saw a major economic slow-down, job cutbacks, a near-gridlock in low-rent housing in Minneapolis and St. Paul, and the final checks for some welfare recipients, the need for TCCVM's connections became even more evident.

A total of 4,233 clients completed service during the year. Since 1994, TCCVM has served more than 27,848 clients.

Housing and Homelessness
In 2002, homeless clients totaled more than 64% of all TCCVM users, a rate that remains disturbingly stagnant since 1994. Those 2,697 clients included families with an almost equal number of children. Add those perched on the edge of homelessness and the rate of those desperately seeking housing goes up to 72%. These 3,047 individuals and families--many with less than ideal rental histories, mental illness, chemical dependency or other health problems--were all searching for a place to call home in a housing market with no slack.

Fortunately, 61% of TCCVM's clients were able to locate housing. Voice mail provided a link to potential landlords, helping smooth out at least one bump in the road.

Housing: One client's story . . .
"I found permanent housing with help from TCCVM. I use my voice mail to stay in touch with my health care provider, caseworker, financial worker, friends and family. My employer can leave me messages and my grandmother, who has my two children, can also leave me messages."

- Terry

Searching for Emergency Shelter
Rather than decreasing, the number of people seeking shelter in the Twin Cities has grown steadily over the past few years, probably in response to the housing crisis. As the number grows, the search for even emergency shelter becomes more difficult.

Each shelter in the seven-county metro area has its own admission criteria and procedures for entrance. Some serve only single adults, often with simple mats on floors. Others offer beds to families with children. Some programs require sobriety. Some require approval by the county welfare department for admission. In others, scarce space is doled out by lottery. After business hours, persons with knowledge of the shelter system have gone home for the evening, leaving the homeless not only without beds, but without information as well. Often homeless persons find themselves walking from program-to-program, trying to find shelter for the night. All too often, existing beds are already filled.

In 2002, an average of 1,700 phoneless individuals and families used TCCVM each day.

Finding Jobs in a Downturn
Two years ago, employers struggled to find workers. In 2002, that had changed. Businesses trimmed their work forces, and people with jobs tended to keep them. Those with fewer skills and shorter work histories kept looking.

For 3,787 people, TCCVM provided callback numbers for employers and possibilities for a firmer economic future. In 2002, 50% of TCCVM clients looking for work found jobs.

Employment: One client's story . . .
"Voice mail helped me find a permanent job. I'm making good money now and leading a stable life. That's better than what I had!"

- Icalena

Connecting to Health Care
In 2002, almost 12% of TCCVM users had disabilities. And more than 37% of all clients needed to obtain or maintain medical care. For 78% of them, TCCVM provided the information link to improved health and care.

Evaluating Health Care Needs
TCCVM's annual evaluation, conducted by Levang and Associates, focused on clients using both TCCVM and health care services. The survey's goal was to determine the scope of health care services used by TCCVM clients and what changes, if any, might be needed to assist them. The evaluation validated TCCVM's emphasis on health care as an appropriate criterion for TCCVM use, concluding: ". . . TCCVM serves a vital function in uniting phoneless individuals with providers of health care services."

Clients' medical needs assumed a very high priority for those who participated in the evaluation--as high a priority as housing. Many of their needs are critical. Those surveyed interacted with medical specialists as well as general practitioners. They reported terminal diseases, medical emergencies and on-going conditions. They used TCCVM to receive messages about individual care plans, instructions for administering medications, results of medical testing, protocols for research studies, orders to check into the hospital and follow-up calls from pharmacies and health care professionals. Most frequently, health care was not a primary goal when they enrolled in TCCVM, but they quickly saw TCCVM's utility in maintaining that care.

Health Care: One client's story . . .
"I have been HIV-positive for three years and I need dialysis three times a week. TCCVM helps me communicate with nurses and medical service providers. I also get encouraging messages from my therapist every weekend. TCCVM is a blessing to me because income is so short right now."

- Anita

Anita is not alone. With TCCVM, she knows that she is not alone. And so do the hundreds of others who connect with health care providers through TCCVM.

Finding Safety from Domestic Abuse
Of those seeking protection from domestic abuse, 69% secured it. Domestic violence continues as one of the most acute problems faced by TCCVM clients. But with TCCVM, there is hope. Ask the 661 women and children who remained safe last year.

Safety: One client's story . . .
"I'm relieved that people can't get my phone number by calling 411. My abuser doesn't know about the Twin Cities Community Voice Mail system, so I can get my messages safely and he can't contact me. I moved to the other side of town and I've been away from him for seven months."

- Tanya

COLLABORATIONS IN 2002

"If you need a place to sleep tonight . . ."

Collaborations to Help People Find Shelter
Twin Cities Community Voice Mail cannot offer housing. But it can make information about emergency and transitional housing for both adults and youth more easily accessible. Easing access to safe places to sleep is a logical extension of TCCVM's mission.

In collaboration with Metro-wide Engagement for Shelter and Housing (MESH), a new agency to assist in meeting the needs of homeless people, TCCVM utilizes its communications network to provide a hotline offering information about metro area emergency shelters and transitional housing programs.

The Metro Shelter Hotline operates through a toll-free number, 1-888-234-1329, to link homeless callers to shelter information, 24 hours a day, seven days a week. Callers will then access specific information about shelter and transitional housing programs in the counties from which they are calling. The hotline helps ensure that up-to-date information is available to homeless persons quickly and easily.

People seeking shelter no longer have to plunk quarters in pay phones as they hunt for places to sleep. The toll-free telephone number is available through the assistance of Minnesota Department of Children, Families and Learning. The Metro Shelter Hotline gives information on specific admission requirements and where and how to receive pre-approval in their county. This helps the homeless avoid multiple phone calls--and the hotline is available even during evening hours when regular offices are closed.

Funding for the Metro Shelter Hotline comes from the Minnesota Department of Children, Families and Learning and the Wells Fargo Foundation Minnesota

Future Expansion for the Metro Shelter Hotline
Plans are underway to distribute hotline information through agencies serving this those struggling with homelessness, both directly and through police officers in the metro area. Police officers often are the first contact homeless people have with government services. Having information about the hotline would aid officers in their efforts to assist homeless persons needing shelter on cold nights. Other plans include posters available at public places frequented by the homeless.

Sending the Message in Greater Minnesota
TCCVM offers links that expand beyond the Twin Cities. In 1999, four Minnesota Department of Economic Security (DES) Greater Minnesota WorkForce Centers added TCCVM service to their services for Minnesota Family Investment Program (MFIP) recipients as a pilot program. By the end of 2002, 27 Greater Minnesota WorkForce Centers and their contracted agencies made the link available, giving their clients without phones a way to connect through the 1-800 number provided by the DES. With additional financial help from the ADC Corporation and the Mardag Foundation, their neighbors not on MFIP also received information about jobs, and about housing, health care and safety from domestic abuse in these communities:

In 2002, as word of their success spread, 66 programs in Greater Minnesota joined TCCVM.

Last year, 228 Greater Minnesota families completed their TCCVM service. Of those clients:

• 51% found jobs
• 69% found housing

With the growth in sites offering TCCVM outside the Twin Cities metro area, the number of those completing service in 2003 will likely be much larger.

The TCCVM Greater Minnesota Toll-Free Program offers communications to those who were not connected. And that means jobs and housing for families, health care and safety can be within reach in Greater Minnesota.

Linking for Transitions
Individuals and families facing multiple barriers to self-sufficiency need reliable communications even after obtaining jobs or housing. Many simply do not have funds to obtain their own telephones, especially if they are attempting to repay large past-due bills. For example, locating housing often means the loss of TCCVM--cutting off the vital connection to prospective employers, case managers, clinics and other community resources.

Now former TCCVM clients don't have to try to purchase expensive commercial voice mail services as they work to continue the progress begun as a client.

The Linkages Transition Program is designed for clients who achieve their initial goals through participating TCCVM agencies but for whom obtaining their own phone is not yet a possibility. The goal of Linkages: to assist those who have made good starts toward independence maintain that progress with no-cost transition TCCVM service.

Thanks to the assistance of The St. Paul Foundation, a two-year project to test the Linkages Transition Program is underway.

TCCVM's more than 340 participating agencies can now offer clients who have successfully completed initial service an additional six months of free voice mail. 100 new TCCVM Direct Inward Dial (DID) numbers help them make the transition from agency client to independence.

How the Linkages Transition Program Works

Agency staff:
• Recommend clients for up to six months of Linkages service following successful completion of goals
• Enroll them on Linkages numbers they have received from TCCVM


Clients:
• Achieve positive outcomes on goals set previously with agency staff
• Use TCCVM numbers only for legal purposes and must agree to have their use monitored by TCCVM
• Use Linkages service for up to 6 months at no cost


TCCVM:
• Provides 150 TCCVM numbers for Linkages use and transfers clients to them at the recommendation of agency staff
• Advises clients approaching the 6 month time limit of the date at which service will be terminated
• Removes clients who have reached their time limit, who are not using their voice mail numbers, and any found to be conducting illegal activity using their voice mail
• Evaluates the Linkages program to help determine its effectiveness in moving clients toward self-sufficiency during the final six months of the grant period

GOALS FOR 2003

Goals for 2003 include:

• Continue to provide quality communications services to low-income people who are phoneless
• Continue to provide support and assistance to the 340 participating agencies in TCCVM
• Develop and expand participation in the Linkages Program
• Develop and expand services in Greater Minnesota
• Revisit, update, and implement the TCCVM Strategic Plan
• Develop a TCCVM Fundraising Plan to expand the diversity and size of our funding base

TCCVM BOARD MEMBERS

*Member, Executive Committee

FINANCIAL HIGHLIGHTS

PARTICIPATING AGENCIES AND PROVIDERS IN 2002

The following agencies help clients access TCCVM services.

Twin Cities Agencies

• Anishinabe Council of Job Developers

• Department of Economic Security: Anoka County Workforce Center

• Youth Link - Archdale Apartments

• Minneapolis Urban League: Adult & Family Services - Juvenile Advocacy

• Alternatives for Youth

• American Indian OIC: MFIP

• American Indian Housing Corporation

• Hennepin County Child Protection: Indian Child Welfare

• Alexandra House: Residential Services

• Amicus: Reconnect

• Alliance Of The Streets

• People, Inc.: APOLLO Resource Center

• Family Violence Network: Anne Rogers Home

• Ascension Place

• Asian Women United: House of Peace Shelter

• Catholic Charities: Branch III

• Breaking Free: Advocacy

• Bridge for Runaway Youth Inc.: Transitional Living Program

• Community Action Council: B. Robert Lewis House- Eagan

• Community Action Council: B. Robert Lewis House- Hastings

• Community Action Council: Burnsville Family Resource Center

• Cabrini House

• Community Action Council: Eagan Neighborhood Service

• Community Action Council: Lakeville Neighborhood Services

• CAP Agency - Shakopee

• Carver County: Employment and Training

• Casa de Esperanza

• Community Emergency Services

• Department of Economic Security: St. Paul - Downtown Workforce Center

• Community Action of Minneapolis: Children and Family Development

• Hennepin County Community Corrections: Field Services

• Community Fitness Today: Care Advocacy

• CLUES: St. Paul

• Central Lutheran Church: Clothes Closet and Community Ministries

• CLUES: Minneapolis

• Central Minnesota Legal Services

• Chrysalis: CD Primary Care Treatment

• Hennepin County Human Services: Collection Services Division

• Project for Pride in Living: Connections to Work

• Community University Health Care

• Center for Victims of Torture

• Lutheran Social Services: City View Housing

• Domestic Abuse Project: Legal Advocacy Program

• Dakota County: Supportive Housing Unit

• Department of Economic Security: Dakota County (W. St. Paul #2) Workforce Center

• Division of Indian Work: Women of Traditional Birthing

• Division of Indian Work: Horizons Unlimited

• Division of Indian Work: Teen Indian Parent Program

• Domestic Abuse Project: Little Earth

• Dwelling Place, The

• Department of Economic Security: Scott County Workforce Center

• Resource, Inc. - Employment Action Center: Bright Futures

• Eastside Family Center

• Merrick Community Services: Eastside Job Bank

• Catholic Charities: Exodus Job Service

• Resource, Inc. - Employment Action Center: Minneapolis Model

• East Metro OIC: MFIP Employment Services

• East Side Neighborhood Service, Inc.: MFIP

• Elim Transitional Housing: Rapid Exit - Interview Room 19

• Elim Transitional Housing: Rapid Exit

• Catholic Charities: Evergreen Apartments

• Eastside Work Resource Hub

• Catholic Charities: Exodus Hotel

• Resource, Inc. - Employment Action Center: Young Parents Program - New Chance

• Catholic Charities: Family Services

• Family & Children's Service: PRIDE Program

• Department of Economic Security: Washington County Workforce Center – Forest Lake

• Federal F.O.R.U.M: LifeDesign Program

• Freeport West: Project SOLO

• Freeport West: Family Assessment and Supportive Services

• Family Service, Inc.

• Face To Face: Safe Zone

• Lutheran Social Services: Family Transitional Housing

• Family Violence Network: Hill Home

• Genesis II for Women, Inc.

• Goodwill - Easter Seals: Employment/Vocational/Training Services

• Genesis II for Women, Inc.: Teen Mothers Program

• Guild, Inc.: Community Support: Program - Dakota County

• Hennepin County Human Services: Children & Family Services - Unit 2

• Hennepin County Human Services: Child Protection Services – Unit 3

• Hennepin County Human Services: Children & Family Services - Permanency Unit

• Hennepin County Human Services: Adult Services – ACCESS Unit

• Hennepin County Human Services: Children & Family Services - Upfront/Home-based

• Hennepin County Medical Center: Crisis Home Program

• St. Paul Public Schools: Title 1 Homeless Program

• Hennepin County Human Services: Child Protection Services, Unit 5

• Hennepin County Medical Center: HIV/AIDS Program

• Hennepin County Community Health: Health Care For the Homeless -II

• Hennepin County Human Services: Children & Family Services

• Hennepin County Human Services: School Support Program

• Hennepin County Human Services: Training & Employment Assistance

• HIRED: East Bloomington - MFIP

• Hennepin County Human Services: Economic Assistance - Elderly & Disabled Division

• Habitat for Humanity: Mortgage Foreclosure Prevention and Family Service

• Hennepin County Community Health: Health Care for the Homeless I

• Missions Inc.: Hart House

• HIRED: Plymouth

• HIRED: St. Paul

• HIRED: Brooklyn Park

• HIRED: Sabathani

• Salvation Army: Harbor Lights-Special Needs Coordinator

• House of Charity

• Home Free

• Catholic Charities-St. Joseph's Home for Children: Hope Street

• Harriet Tubman Center

• Department of Economic Security: Hennepin South Workforce Center

• Hennepin County Human Services: Child Protection - ICWA

• Interfaith Outreach and Community Partners

• Impact International: Impact International

• Anishinabe Council of Job Developers: Ira Hayes Services

• Minnesota Indian Women’s Resource Center: Sexual Abuse Survivors

• Juel Fairbanks Chemical Dependency Services: Halfway House

• Jewish Family Service: Vocational Improvement Program

• American Indian OIC: W.I.P. (Workforce Investment Program)

• Jewish Vocational Services: Downtown Minneapolis

• Jewish Vocational Services: Minnetonka

• American Indian Housing & Comm. Dev. Corp.: Kola Program

• Legal Aid Society of Minneapolis: Downtown Minneapolis

• Learning Center for Homeless Families: Family Support Program

• Spectrum Mental Health: Light House CSP

• Minneapolis Public Schools: Lehmann Center - Adult Basic Ed

• Lutheran Social Services: Housing First

• Listening House

• Loring Nicollet Bethlehem Community Center

• Loring Nicollet Bethlehem Community Center: MFIP

• Lutheran Social Services: MFIP-Tier II

• Lutheran Social Services: MFIP

• Lutheran Social Services: Housing Resource Center

• Lifetrack Resources: MFIP

• Living Word Church: Prison Ministries

• Indigenous People's Task Force

• Minnesota AIDS Project: Case Management

• Dakota Woodlands

• Minnetonka Community Church: Crisis Intervention & Counseling

• Model Cities of Saint Paul, Inc.: Family Support Services Division

• Minneapolis Youth Coordinating Board: Minneapolis Father Project

• Minneapolis Urban League

• Mental Health Resources, Inc.: Seward Community Support Program

• Mental Health Resources: Project Homeward

• Mental Health Resources, Inc.: St. Paul

• Department of Economic Security: St. Paul - Midway Workforce Center

• Minnesota Men of Color: Ikche Wichasha HIV/STD Prevention

• Department of Economic Security: St. Paul Workforce Center

• Merriam Park Community Services

• Resource, Inc. - Minneapolis Resource Center: Employment Services, Unit 1

• Resource, Inc.: Minneapolis Rehabilitation Center

• Resource, Inc.: MRC Resource - Employment Services

• Ramsey County Human Services: MFIP - Job Training

• Minnesota State Veterans Home: Transitional Housing Project

• Minneapolis Urban League: Emerge Project

• Department of Economic Security: Hennepin North Workforce Center

• Neighborhood House: West Side Connects

• Resource, Inc. - Employment Action Center: New Chance

• Families Moving Forward

• People, Inc.: Northside Community Support Program

• Neighbor To Neighbor: Neighbor to Neighbor Housing

• REM  (formerly Nekton): In-Home Family Program

• New Foundations, Inc.

• University Family Physicians: North Memorial Clinic

• Neighbor to Neighbor: Work Resource Hub

• New Unity, Inc.: New U Temps - Pillsbury Neighborhood Services

• Operation De Novo

• Opportunity Partners: Work in Progress

• Our Savior's Housing

• Salvation Army: Project Break Through - North

• YWCA of Minneapolis: Phillips Childcare Center

• People, Inc: CD Case Mgmt.

• Pilot City Health Center: Comm. Center of Excellence in Women's Health

• Pilot City Neighborhood Services: Client Advocacy

• Project Foundation: North

• Ramsey County Human Services: Parents' Fair Share

• Park Haven Apartments: Resident Services Program

• Hennepin County: Probation Reporting Center

• Project Connections: Community Care Corporation

• Department of Economic Security: Minneapolis - North Workforce Center

• Pillsbury United Communities: Waite House

• Minneapolis Youth Diversion Program: Project Offstreets

• Project for Pride in Living: PPL Industries

• Project for Pride in Living: Self Sufficiency Program

• PRISM: Case Management

• Hopkins Area Family Center: Project Starfish

• Salvation Army - Hope Harbor: Permanent Supportative Housing

• People Serving People

• Person to Person: Homelessness Prevention

• New Unity, Inc.: New U Temps - Pillsbury Neighborhood Services

• Phyllis Wheatley Community Center: Education Cooperative

• Ramsey Action Programs: Project Success

• Ramsey County Human Services: Child Protection

• Ramsey County Correctional Facility: Learning Center

• Resource, Inc. - Recovery Resource Center: Choices

• Ramsey County Human Services: Workforce Solutions

• Robbinsdale Schools: Family Resources

• Rise, Inc.: Central Avenue

• Rise, Inc.: Pathways

• Reuben Lindh Services: Family Support

• Reuben Lindh Services: Housing Resource Center

• Reuben Lindh Services: Family Reunification

• Regions Hospital: LIVE Program

• Ramsey Action Programs: Head Start

• Resource, Inc.: Recovery Resource Center

• Department of Economic Security: Blaine DRS

• Catholic Charities: Residential Structured Housing

• RISE Tier II: MFIP

• Ramsey Action Programs: Washington County

• Resource, Inc. - Recovery Resource Center: Recovering Women's Services

• Salvation Army: Employment Services

• St. Anne's Place

• St. David's Child Development & Family Services: Family Options

• Southside Family Nurturing Center

• South Area Family Resource Center: Family Advocate Program

• Lifetrack Resources: Families Together

• Simpson Housing Services

• Simpson Housing Services: Transitional Housing

• Simpson Housing Services: Women's Shelter

• Southern Minnesota Regional Legal Services

• Department of Economic Security: South Minneapolis WFC – MFIP Employment Services

• Sojourner Project, Inc: Community Programs

• Sojourner Shelter, Inc.

• Lifetrack Resources: Employment Drop-in Center

• Lifetrack Resources: MFIP- Unit 2

• Smiley's Clinic: University Family Physicians

• St. Paul Public Health: Health Care for the Homeless/ House Calls

• St. Paul Intervention Project

• Lifetrack Resources: MFIP/Welfare-to-Work

• St. Paul Public Schools: STEP Program

• Urban League: St. Paul

• People, Inc.: Epilepsy Services

• St. Stephen's Shelter

• St. Louis Park Emergency Program (STEP)

• Streetworks

• Resource, Inc. - Employment Action Center: Suburban Pathways

• The Family Place: Ramsey County Intake Services

• Lutheran Social Services: Transitional Housing for Youth

• Turning Point, Inc.

• Tasks Unlimited: MFIP - TIER II

• Project for Pride in Living: Train to Work

• University Good Samaritan Center: Social Services

• Union Gospel Mission: WorkNet

• Urban Hope Ministries, Inc.

• St. Paul Urban League Resource Hub: MFIP

• Pillsbury United Communities: Unity House, MFIP

• Urban Ventures Leadership Foundation: Center for Fathering

• Veteran's Resource Center

• Volunteers Enlisted to Assist People (VEAP)

• Vail Place: Hopkins

• Vail Place: Minneapolis

• Department of Economic Security: Dakota County Workforce Center

• Department of Economic Security/ D.R.S.: Hennepin North

• Department of Economic Security: North Minneapolis DRS

• Department of Economic Security: Downtown St. Paul DRS

• Hennepin County Human Services: Vocational Services Program

• Veteran's Assistance Council of MN: Transitional Housing

• Westonka Community Action Network (WE CAN): Emergency Services Job Placement

• Wilder Foundation: Community Housing

• Wilder Foundation: Community Networking for Families

• Department of Economic Security: Washington County Workforce Center

• Central Center For Family Resources

• Wilder Foundation: Day Reporting/ Excel

• Department of Economic Security: Burnsville Workforce Center

• Wilder Foundation: Jobs First - MFIP

• Resource, Inc. - Employment Action Center: WINGS North

• Resource, Inc. - Employment Action Center: WINGS South

• Wilder Foundation: Jobs Plus

• Home of the Good Shepherd: Wellsprings Living Center

• Wilder Foundation: Roof Project - Hearth/Section 8

• Walker Community United Methodist Church: Neighbor to Neighbor

• Women of Nations: Community Advocacy Program

• Women's Advocates

• Women of Nations: Eagle's Nest Shelter

• Department of Economic Security: Downtown Minneapolis DRS

• West Side Community Health Services: Health Care for the Homeless

• Department of Economic Security: Washington County Workforce Center

• Access Works!: Women With a Point

• University of Minnesota: Youth and AIDS Program

Greater Minnesota Agencies

• Advocates For Family Peace: Emergency/Safe Housing & Transitional Housing Project

• Sexual Assault Program: Beltrami, Cass and Hubbard Counties

• Blue Earth County Employment Services: MRCI

• Minnesota Services for the Blind

• Cass County Health, Human and Veteran's Services: LIGGS MFIP (Local Intervention Grant for Self-Sufficiency)

• Central MN Jobs and Training: MFIP

• Central MN Task Force on Battered Women: Annamarie's Shelter

• Damiano Center: Housing Social Services and Job Training

• Dept of Human Services: Deaf & Hard of Hearing Services

• MN Dept Economic Security: RE/Employment - Bemidji

• Department of Economic Security: Bemidji DRS

• Rural MN CEP, Inc.: Detroit Lakes Workforce Center

• Department of Economic Security: Duluth Workforce Center - Workforce Development

• Department of Economic Security: Winona Workforce Center

• Department of Economic Security: Marshall Workforce Center

• Department of Economic Security: Worthington Workforce Center

• Department of Economic Security: Montevideo Workforce Center

• Department of Economic Security-MN WFC: Rehabilitation Services

• Housing Access Center: Housing Connection

• Hope House of Itasca County: Hope House Men's Program

• Hope House of Itasca County: Pear Lake Women's Program

• Job Service

• Kootasca Community Action: Kootasca Transitional Housing/ Emergency Shelter

• LA-MANO, Inc.

• Legal Assistance of Olmsted County

• Central MN Jobs and Training: Litchfield-Hutchinson-Olivia MFIP

• Lakes and Pines Community Action Council: Special Projects Department

• Le Sueur County Human Services: MFIP

• Legal Services of Northwest Minnesota

• Minnesota Valley Action Council: MVAC

• Mahnomen County Human Services

• Mille Lacs County: Financial Services

• Mille Lacs County: Family Ties

• Mille Lacs County: Adult Social Services

• Mille Lacs Band of Ojibwe: Workforce, Education, and Development Center

• Department of Economic Security: Monticello Workforce Center VRS

• Welfare to Work Program: Pine Technical College

• Department of Economic Security: Roseau Workforce Center

• Mille Lacs County: Child Unit

• Minnesota Valley Action Council: MFIP-Employment Counselors

• Nicollet County Social Services: Financial Services

• Department of Economic Security: Crookston Workforce Center

• New Pathways, Inc.: Interfaith Hospitality Network

• Department of Economic Security: Owatonna Workforce Center

• Pearl Battered Women's and Sexual Assault Center

• Department of Economic Security: E. Grand Forks Workforce Center

• Rural MN CEP, Inc: Alexandria Workforce Center

• Rural MN CEP, Inc.: Employment and Training - Bemidji

• Rural MN CEP, Inc.: Fergus Falls Workforce Center

• Rural MN CEP, Inc.: Moorhead Workforce Center

• Rural MN CEP, Inc: Morris Workforce Center

• Rum River Health Services: Recovery Alliance

• Salvation Army: Wrap Around Services

• Minnesota AIDS Project: Case Management

• Salvation Army: Emergency Services

• Department of Economic Security-MN WFC: St. Peter Regional Treatment Center - Phelps Hall

• Church of Saints Peter and Paul: Theresa House

• Department of Economic Security: Thief River Falls Workforce Center

• Minnesota Valley Action Council: Waseca County - MFIP

• Minnesota Valley Action Council: Employment Services

• Mille Lacs County Attorney Office: Victim Assistance Program

• Volunteers of America of Minnesota: Corner Stone Supportive Transitional Housing

• Violence Intervention Project

• Department of Economic Security-MN WFC: Rehabilitation Services - Mankato Place

• White Earth RTC: White Earth Tribal Employment & Training

• Department of Economic Security: Willmar Workforce Center - MFIP/FSET

  List last updated October 24, 2003

CONTRIBUTORS IN 2002

The following organizations and individuals helped support TCCVM in 2002.

We extend a special thanks to Shari McGuire, Joan Nowek, Cheri Speeter-Margoles and Kate Huebsch of TCCVM’s Funding Committee.

In addition, we would like to extend our deep appreciation to Kate Huebsch and the staff of High Point Creative, Inc. for their continuing commitment to TCCVM. They have been generous with their time and talents since the founding of TCCVM in helping being creative in communicating to low income people without phones, to our funders, and to the agencies and organizations who participate in TCCVM, and to the community.

Individuals

• Thomas L. & Judith E. Arms

• Victor A. Bloomfield & Elsa G. Shapiro

• Mary Louise Bochnak

• Mary E. Bren

• James R. & Carmen D. Campbell

• Charles Crowley

• Phillip Griffin

• Ann J. & Todd Hinrichs

• Kate Huebsch

• Jon and Karin Johnson

• Dale C. Johnston

• Charles R. & Sally B. Jorgensen

• Barbara W. Kaufman

• John C. Koltes

• Brett E &Heidi M. Koopman

• Mary S. & Warren Loud

• Shari McGuire

• Bruce A. Nemer

• Todd A. Nowek & Joan T. Howatt-Nowek

• Curtis D. Sloan

• Cheryl Speeter & Alan D. Margoles

• James D. Talley & Donna L. Barbour-Talley

• Ann White

• Charles R. Wilt, LICSW

Organizations

• ADC Foundation

• Andersen Foundation

• AT&T Foundation

• Bush Foundation

• Cabrini House

• City of St. Paul Emergency Shelter Grant Program

• Community Emergency Services

• Community Technology Institute

• Gannett/KARE 11

• Grotto Foundation

• Hennepin County

• Lutheran Social Services

• Mardag Foundation

• McKnight Foundation

• Minneapolis Foundation

• Minnesota Department of Children, Families and Learning

• Minnesota Department of Economic Security

• Missions, Inc. Programs - Home Free

• Patrick and Aimee Butler Family Foundation

• Ramsey County Family Homeless Prevention and Assistance Program

• Resource, Inc.

• St. Louis Park Emergency Program

• St. Paul Foundation

• University Family Clinic

• WCA-Paige Fund

• Wells Fargo Foundation

List last updated October 24, 2003

YOU CAN HELP

You can help TCCVM continue to support phoneless clients.

Agencies
Encourage your agency to make TCCVM available. Write or call us for a Provider Profile form. Fill it out and fax it back. Once you are trained, enroll your phoneless clients on TCCVM.

Organizations
TCCVM accepts donations and grants from all types of organizations. Call today and make your contribution.

Individuals
Your donation to TCCVM helps phoneless clients access employment, housing, health care and safety from domestic abuse. Please make your check out to Twin Cities Community Voice Mail and mail it to the address below. Or call if you would like to know other ways you can help.

Twin Cities Community Voice Mail
1821 University Ave, Suite N-184
St. Paul, MN 55104
tccvm@aol.com

Phone: 651-643-0883
Fax: 651-643-0770
Executive Director: Marcy Shapiro